LEAN AGILITY Blog

Practical methods and leadership strategies for government and public sector leaders working to reduce waste, clear backlogs, and build stronger teams.

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Practitioner

Overhead view of a cluttered desk, seen through a pair of glasses. Outside the lenses, the papers and files look ordinary; through them, red dots flag hidden waste on an unread report and an overflowing file holder. A note reads 'Warning: once you see it, you can't unsee it.'

3 min read

The 8 Wastes of Lean - Learning to See What's Hidden

Craig Szelestowski: Aug 21, 2026, 8:30:00 AM

Here's a startling fact: studies suggest that only 5-10% of process time adds value1 from the customer's perspective. The other 90-95%? Pure waste.

Lean Yellow Belt Practitioner
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An absurdly oversized nail rests on a wooden workbench beside a small pile of ordinary nails, a vintage balance scale, and a measuring tape. A sign propped nearby reads 'Quota: Met.'

2 min read

Metrics That Matter

Craig Szelestowski: Oct 26, 2025, 10:45:00 AM

We mapped our process and we’ve found waste everywhere, maybe we even have some ideas about what to do about it. Now we need to decide how we will...

Lean Yellow Belt Practitioner
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Security trays overflowing with shoes, belts, a laptop, phone, and keys pile up at an airport checkpoint while the X-ray scanner behind them sits idle with a 'no bags in queue' message. A sign reads 'New scanner. Same line.'

3 min read

Value Stream Mapping - Seeing the Whole Picture

Craig Szelestowski: Oct 20, 2025, 8:30:00 AM

Now that we've learned to define problems clearly and understand what customers truly value (Voice of the Customer), here comes the game changer:...

Lean Yellow Belt Lean Green Belt Practitioner
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