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Better Forms & Web Tools

Retro-style illustration of a woman in a lab coat holding a checklist labeled

2 min read

I Built an AI Agent in 10 Minutes. Here's Why That Matters for Process Improvement

Craig Szelestowski: July 27, 2026

Last week I opened up Microsoft 365 Copilot, clicked "Create Agent," and pasted a 10-item checklist for staffing request completeness. Then I tested...

AI & Automation Better Forms & Web Tools AI Agents Standard Work & Checklists Practical AI
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Office workers cheerfully feeding gold bars and watches into an industrial shredder at MAX SPEED, under a banner reading

2 min read

Chatbots: Are We Automating What Should be Eliminated?

Craig Szelestowski: May 26, 2026

A team in HR builds a chatbot to walk hiring managers through a 14-field hiring request form. It takes three months and a meaningful chunk of their...

Lean Yellow Belt Lean Green Belt AI & Automation Better Forms & Web Tools Eliminating Waste Chatbots Streamline Before You Digitize Practical AI
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