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Preventable Work (Failure Demand)

Photograph of a woman in business attire spraying a fire extinguisher at a small fire on a folder on her desk, while two more small fires burn unattended on stacks of paper on desks behind her, in a cluttered vintage office. A whiteboard on the wall tallies four categories:

2 min read

Failure Demand: The Work That Should Never Exist

Craig Szelestowski: February 4, 2026

If you asked most managers where their team's capacity is going, they'd tell you: answering emails, processing requests, attending meetings,...

Lean White Belt Lean Yellow Belt Lean Green Belt Time Management Eliminating Waste Preventable Work (Failure Demand) Capacity & Demand
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